Ordering & Delivery Information for VegiBox Diwali Specials
1. All orders received until 9pm 22nd October 2024, will be dissipated 23rd October 2024 onwards, for you to receive in time for Diwali
2. Any Orders received after 9pm on 22nd October 2024, are subject to availability and delivery cannot be guaranteed before 28th October 2024.
3. Supply of festive products is limited, there may be a possibility that this product might not be available, in which case we will contact you and replace it with a product that we can at that time. (No partial refund or No full refund can be given if this happens to be a part of Hamper(s)).
4. Some Festive items are required to be stored in the fridge immediately upon receipt of delivery.
5. We will not refund any money as we strictly operate on "No Refund Policy". If we decide to refund any orders (completely at our discretion), we will deduct 10% of the total order amount as administrative charges.
6. Customers will receive updates from our Courier partner (ParcelForce / DPD/ sometimes other) on email and / text on the mobile number (provided while placing your order) along with a link to track your parcel.
7. Our contract with the courier gives us their assurance on them delivering your orders securely and safely, but sometimes due to various operation reasons, these parcels are delivered with delays.
8. Once the orders are dispatched via Courier, VegiBox does not accept any responsibility for the condition of the vegetables/ fruits / seasonal / festive products or any other items included in your order, at point of delivery. If we are informed about any issues with video while opening your VegiBox as received and pictures as evidence, we will certainly try to resolve the issue at our discretion.
9. Sometimes high temperatures or cold weather conditions may affect the freshness of Vegetables/ fruits or any other item from your order, which is a natural process and VegiBox cannot accept any responsibility for these issues.
For any further information, please call us on 07859035489.
Ordering & Delivery Information for VegiBox Orders
1. Out of the Vegetable (12 options) available on the website - about 4 to 7 options change every Thursday Morning.
2. We only accept orders between Thursday 12pm onwards until following Tuesday 9pm
3. All Orders received between Thursday 12pm until following Tuesday 7pm, will be processed and dispatched following Wednesday / Thursday via next day delivery, delivered on Thursday/Friday. For local pickup orders, please call us on 07859035489 from Wednesday 4pm onwards to confirm your collection time (which will be either on Wednesday / Thursday evening after 7pm).
4. Customers will receive updates from our Courier partner (ParcelForce / DPD/ sometimes other) on email and / text on the mobile number provided while placing your order along with a link to track your parcel.
5. We do not have a return policy. There will be NO REFUND FOR ANY OF THE BOXES YOU BUY. Yes, if the whole box is not good, then we might deal with your case on a personal level, if we have been communicated within 1 hours of collection or receipt of shipment with a picture of each mango gone bad and a collective picture of all the mangoes in the box/boxes.
6. Once the orders are dispatched via Courier, VegiBox does not accept any responsibility for the condition of the vegetables/ fruits / seasonal / festive or any other items included in your order, at point of delivery. If we are informed about any issues with video while opening your VegiBox as received and pictures as evidence, we will certainly try to resolve the issue at our discretion.
7. We will not refund any money as we strictly operate on "No Refund Policy". If we decide to refund any orders (completely at our discretion), we will deduct 10% of the total order amount as administrative charges.
8. If you are late to place your order outside of the above mentioned time frame (as in point 1 to 3), we advise you to call us on 07859035489, before placing any orders.
9. Sometimes high temperatures or cold weather conditions may affect the freshness of Vegetables/ fruits or any other item from your order, which is a natural process and VegiBox cannot accept any responsibility for these issues.
For any further information, please call us on 07859035489.
